Welcome to Blueprint Product Support

As a Blueprint customer with current maintenance you receive responsive, professional support provided by experienced Blueprint support engineers.   All support staff have direct experience using Blueprint products in the field so they understand and appreciate the challenges you face.   Ensuring that Blueprint products remain as key contributors to fulfilling your business goals is our mission.

Submit a request for Support:
Requests for support can be submitted using the request form. You will receive a response within 4 business hours.

The Requirements Lifecycle

Blueprint empowers organizations to clearly, accurately, and precisely define business requirements by empowering the business analyst with a complete workbench. With Blueprint Requirements Center 2009, organizations have the ability to automate the processes of requirements elicitation, elaboration, validation, and acceptance. Through Blueprint’s patented transformation algorithms, Business Analysts can deliver final and “ready to be consumed” requirements assets through deep integrations with leading ALM solutions, custom Microsoft Office documents, and intranet portals.

About Blueprint

Blueprint aligns business and IT teams by delivering the industry's leading requirements suite designed specifically for the business analyst. Blueprint solutions empower analyst teams to eliminate requirements misunderstanding by capturing, validating, and delivering precise business requirements to local or distributed IT application project teams. Blueprint's product line functions as a collaborative system for the requirements lifecycle, including requirements elicitation, elaboration, validation, and acceptance. Blueprint is a global provider, with presence in the United States, Canada, and in Europe.