Blueprint delivers end-to-end consulting to help you maximize the return on your investment while minimizing business interruption and risk.
Be it self-paced e-Learning or in-person classroom training, Blueprint offers the right training for every member of your organization.
With your investment in Blueprint comes our investment in you; we are committed to the success of your projects as much as you are.
Investing in Blueprint means the assurance that you have the technical support you need, when you need it.
Customer success is ingrained in our Blueprint DNA. We are here to understand how your organization will use Blueprint and assist you in realizing your enterprise objectives through the success of your IT projects.
From Professional Services, Customer Success Managers, and Blueprint Support, our Customer Experience team is dedicated to ensuring you are getting the optimal Blueprint value.
With Customer Success, you can expect us to:
- Bring ideas, innovation, and best practices to assist you to drive adoption and realize full value from Blueprint
- Identify opportunities that will establish critical success factors such as executive sponsorship, governance model, and change management processes
- Identify ways to increase customer satisfaction, deepen our relationship across your team with the Blueprint team and help expand the Blueprint footprint
- Collaborate with internal Blueprint teams including Services, Sales, Support and Product Management to provide alignment and holistic focus on your success
Majesco is focused on helping insurance carriers achieve speed to market with our solutions. Adding Blueprint’s requirements management solution enhances our implementation toolbox as we help our customers de-risk projects while creating agility and speed to market in their implementations.
As people start engaging with Blueprint, they get excited to use it. They definitely see it as superior to our old document-based approach.
The biggest piece that made BP stand out was the requirements repository, and related to that the traceability capabilities of the product. The other tools were significantly lacking in these areas and that was a concern for our team.