CNA Financial Improves Business and IT Alignment with Blueprint's Centralized Repository

"Blueprint was the only tool that was able to offer our teams the features and functionalities they needed to make a change."

Senior Business Analyst

Company Profile

CNA Financial Corporation is the eighth largest commercial insurer in the United States. The Corporation provides a range of insurance products and services for businesses and professionals worldwide. Working within a highly regulated industry, meeting and managing requirements efficiently is extremely important for the Corporation.

Company

CNA Financial

Inudstry

Insurance

Number of Employees

6,000+

Location

United States

visualization4

Visual Modeling Ensured
All Team Members
Were Aligned on
Project Objectives

centralized repository1

Improved Release Cycle
Time and Development
Velocity, with the
Centralized Repository

Traceability and Trackability

Visualization Improved
Business-IT Collaboration
to Align on
Development Capabilities

"We're now able to store all documentation and information related to regulations in one central location, which has saved us time and money."

Sr Solution Manager

Challenges Faced

The organization needed to develop a procedure that would improve their accountability for delivered work. The main pain points that CNA faced were:

Slow Release Cycle Times – Teams were not following timelines for project delivery, forcing the company to invest more resources to get it to its final stages.

Low Development Velocity – Teams were not developing project deliverables at an efficient pace, ultimately slowing down the entire development lifecycle.

Misaligned Business Goals and Market Needs – Business goals and market needs did not align creating confusion amongst team members with the intended end goal.

Missing Business Case Targets – As a result of unclear goals and lack of adherence to timelines the business, case targets were not met.

Choosing Blueprint

CNA set out to find a solution that would not only address their challenges but implement changes that would solve them. Blueprint was the only requirements management and visual modeling tool that was able to offer the organization the features and functionalities they needed to create these changes. CNA ultimately chose Blueprint because of its:

Visual Process and Solution Models

  • Visualization ensured that all team members understand their role and the expectations associated with it, improving the quality and alignment of the product being delivered to market.

  • Business stakeholders and IT benefited from this functionality to enable greater collaboration between the two groups, aligning business and development goals.

  • CNA leveraged automatically generated user stories as the use cases developed, which saved them time and money.

Baselines and Collections

  • Developing a company-wide document repository helped CNA to decrease rework time and improve release cycle time. This repository was essential in ensuring that information and documentation would be accessible for all members of the organization.

  • An improved understanding of project expectations is thereby acting as a solution to most of the challenges the organization had been facing.

Reuse of Requirements, Regulations, and Artifacts 

  • Reuse of Requirements, Regulations, and Artifacts

  • CNA is now able to store all documentation and information that relates to requirements, regulation, and artifacts. Company members can refer back to the information and reuse and modify it when needed. This has shortened the development lifecycle, improving release cycle times and development velocity.

Results

Significant improvements were observed in all four previous areas of concern. CNA was able to deliver and release 100% of their projects on time, according to scope and budget. In addition, the organization also achieved 90-99% of their business targets within the first 12 months of working with Blueprint.

To learn more about Blueprint, please contact us.

 

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