- Use Cases
There is a lot of confusion around the different tools and technologies available to discover processes and fuel digital transformations. To improve the impact of your process discovery initiatives, it's important to distinguish between two complementary yet different technologies: process mining and task mining.
In their report Discover the Innovation Insight for Process Mining and Task Mining, Gartner® details how these two solutions differ from each other, in addition to how and where they can be applied to realize better insight and returns from your process discovery efforts.
Gartner, Innovation Insight for Process Mining and Task Mining, By Marc Kerremens and Tushar Srivastava, 10 August 2021
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