Learn More About Storyteller

Below are resources to help customers who are currently leveraging the Blueprint legacy platform to understand the value of upgrading to Storyteller.
Blueprint_screen
Connect With Your Peers
Connect with your peers
Connect With Your Peers
Connect with your peers

Join Blueprint Connect, our interactive Slack workspace where Blueprint and Storyteller users can interact and connect with peers, as well as the Blueprint support team.

Join Blueprint Connect
Storyteller Help Resources
Storyteller Help Resources
Storyteller Help Resources
Storyteller Help Resources

Check out some additional resources to help you navigate Storyteller, better understand the platform, and leverage its capabilities for all of your teams.

View Help Resources
Contact Support
Contact Support
Contact Support
Contact Support

Need help? Our team is happy to answer your questions, clarify any issues, and share useful resources to get you on your way.

Contact Support
Additional Storyteller Resources
Learn more about Storyteller and why it is the ideal platform for enterprise organizations in regulated industries to help them deliver innovative software, faster at a vastly reduced cost and exposure to risk.

How to get started with Storyteller

New to Storyteller? You've come to the right place. 

Click below to watch our Getting Started with Storyteller video for a brief tour of the platform to help you get started.

Storyteller Advanced Overview

If you are already experienced with Storyteller, this video will give you a deeper understanding of a few of its more advanced features.

If you are new to Storyteller, we recommend watching the Getting Started video first. 

Feature Comparison Datasheet

See a side-by-side comparison of how our latest release of Storyteller compares to our original platform, Blueprint.

Introducing Storyteller’s Newest Features

Storyteller 4.2 introduces several new features that continue to empower customers to accelerate and de-risk solution definition and delivery.

New features include the introduction of Reuse - Merge, Glossary artifacts (including Glossary References), and Document Generation. This release also introduces several usability enhancements that optimize how you use Storyteller.

Blog: How to use the Process Editor to Drive Agile Maturity

Storyteller allows users to easily understand visual paradigms and create models that express:

  • Complex user-system interactions

  • Communicate the user experience

  • Define the customer’s journey across your applications

Considerations when moving from Blueprint Use Cases to Storyteller Processes

This document outlines things to consider when trying to decide whether to transition from using Use Cases in the Blueprint product to Processes in the Storyteller product.

Introducing Blueprint Connect

Blueprint Connect_LP Image w BP Connect Logo

We are excited to introduce Blueprint Connect, our new Slack workspace for Blueprint and Storyteller users to interact, share tips & tricks, and discover additional use cases to maximize their platform experience.

Once inside, users can:
- Search existing conversations for a topic of interest
- Ask a question and get input from your peers as well as Blueprint support
- Stay up to date with new product announcements and feature releases
- Share tips and tricks to help your peers maximize their experience

Frequently Asked Questions (FAQ)

What is Storyteller?

Storyteller is Blueprint's new, next-generation product that is built for defining solutions for large, regulated enterprises to accelerate and de-risk digital transformations. Storyteller empowers enterprises to:

  • seamlessly align business strategy and compliance with IT execution
  • scale agile processes 
  • understand the business and technical impact of regulatory change, ensuring compliance
  • define and maintain strategic business and IT processes
  • build and release better products, faster
  • leverage automation to accelerate product delivery
  • maintain a reliable system of record

What capabilities are in Storyteller?

Great question! Our Storyteller Brochure outlines the entire suite of capabilities in Storyteller today.

Is the Blueprint product going away?

While there are no plans to stop support for the Blueprint product, its use depends on Microsoft Silverlight technology which in turn requires the use of the Internet Explorer 11 (IE11) browser. Microsoft has stated that they will end support for Silverlight in October of 2021. It will be up to each customer to determine how long they will continue to support Microsoft Silverlight, IE11, and thus Blueprint within their enterprise.

Are users of the Blueprint product entitled to use Storyteller?

Yes! Included in all customers' maintenance are the entitlements to Storyteller with its entire suite of capabilities to ensure enterprise success with agile planning & definition, regulatory change management, and requirements management.

Do we have to convert our Blueprint licenses?

No, there is no license conversion needed. Just ensure you are on the latest release of the Blueprint/Storyteller platform and an individual Blueprint user has a choice of using either Blueprint or Storyteller.

Do I need new document templates or will my old ones still work with Storyteller?

Your existing default templates can be used today in Storyteller with Export to PDF/Word capabilities. However, if you are creating new artifact types (such as a Process or Model) that have been introduced to Storyteller, you may have to update your templates to include them. Please reach out to Blueprint Support if you require any additional assistance. 

Do I have to convert my data in order to use Storyteller?

Storyteller and Blueprint access the same database of information, so artifacts you work on with Blueprint are automatically available to work on with Storyteller, and vice-versa. To use the new model editor in Storyteller with legacy Blueprint graphical artifacts, users have the option to create a copy in the new format that is editable.

What is involved in changing to Storyteller?

You can start using Storyteller immediately. When you open Storyteller, all your projects and artifacts will be available. While the user interface has been modernized, the layout is similar so with a little exploration and discovery, you should find the features you're used to (and some new ones too!).  To assist, we've provided a 'Feature Mapping Datasheet' to help you find the feature you're looking for. In addition, Storyteller includes product onboarding to walk you through the new experience and capabilities at a pace you're comfortable with. To access the video, click the help icon in Storyteller and select ST Interface.  

Does my support and maintenance change?

No. You will still receive new releases as you had before, although expect more compelling, new features per release with Storyteller than previously with Blueprint. Also, you're still entitled to submit issues or enhancement requests with the same service-levels, and access resources as before.

Is the Storyteller product very different than Blueprint?

Yes and no. By 'no', we mean that the user interface, while more modern, is very familiar in layout and concept so it shouldn't take long for a Blueprint user to get used to. By 'yes', we mean that there are many new and exciting benefits to be had with Storyteller including:

- a modern, streamlined, more efficient user interface with far less 'clutter' and unused parts removed

- faster response time for most operations — some being dramatically faster

- more powerful and flexible visual modeling technology to support a broader range of model types, with more frequent additions per release

- support for enterprise agile development with the generation of user stories, gherkins (acceptance tests), and traditional functional tests

- sophisticated mechanisms to allow Storyteller to proactively discover reuse and trace opportunities with Intelligent Recommendations 

- powerful workflow capabilities for any artifact type to guide and track the collaborative work of many co-located or distributed teams - additional browser support for Chrome (recommended for the best application experience), Firefox browsers, and MacOS (Chrome Only)

- ability to multitask and work on multiple artifacts at once with support for multiple browser tab instances of the application

- the ability to extend your integration strategy to more toolsets including enterprise collaboration hubs such as Slack with Webhooks

- and much more...

Please see the following datasheet for a full feature-list comparison between Storyteller & Blueprint.

Will Blueprint users need training to use Storyteller?

Most likely not. While every organization is different, most to date have not required special training in order to move from using Blueprint to Storyteller for a few reasons. First, Storyteller has embedded onboarding that guides new users through the interface and capabilities of the solution. Second, you'll find the user interface to be very similar to Blueprint's in layout and approach. If organizations do require some degree of training, we anticipate it will be minimal.

Will Storyteller have 1:1 feature parity with Blueprint?

No, we are taking the opportunity to enhance a lot of the most highly used features in Blueprint when we build them out in Storyteller. This can both include adding highly customer-requested enhancements and driving additional value with more compelling feature designs. In addition, we are taking the opportunity to streamline the Storyteller experience by not bringing over legacy functionality from Blueprint that has low to no usage.

How do I create new Use Cases in Storyteller?

We have overhauled the experience of creating use cases and completely redesigned it from the ground up with the implementation of the Process Editor in Storyteller. It provides additional structure to users as they model out their scenarios and improves on the quality of downstream tests generated from the process models. Not only that, but the new functionality in Storyteller adds the ability to generate both users stories with acceptance criteria and gherkins (for those that support behavior driven development). Lastly, we have added a rich, collaborative experience to visualize the user journey through a process model and be able to collaborate with stakeholders using Walkthroughs. 

Click here for more details on why Processes are better than Use Cases.

Does Storyteller support additional browsers?

Yes! Chrome is the recommended browser for an optimal application experience, however Internet Explorer 11 and Firefox are supported as well.

Why do I need Storyteller if my enterprise has other ALM tools available to me?

Many of the other ALM tools out there focus on the management function of only planning and managing work either at the team level or at other levels. Storyteller is unique in that it provides value in defining solutions in either a visual or textual manner and the context that surrounds them such as business rules, NFRs, and compliance mandates. This is all stored in a strategic repository where assets can be traced in the highest fidelity, visualized, and reused to accelerate and de-risk digital transformations.

Can I still use my current Blueprint product?

Yes. Using Storyteller does not prevent a customer from using Blueprint, although an individual user can only have one experience active if using different browsers for each experience (i.e. IE11 for Blueprint and Chrome for Storyteller).

Do our integrations need to be reconfigured?

If you wish to integrate new artifact types introduced to Storyteller (such as Process or Model) to another system, then your integrations will need to be updated to define mappings for those new types. In addition, native integrations to HP and TFS haven't been migrated over to the Storyteller platform. If you need help with these, please reach out to the Blueprint Support team.

What methodologies does Storyteller support?

Storyteller supports a flexible, highly configurable workspace structure and is agnostic to any particular methodology (i.e. Agile, Waterfall, Iterative, etc.).