Blueprint is the creator of Storyteller and a leader in enterprise Agile planning solutions, supporting over 200,000 users across the world’s largest enterprises. We help organizations accelerate their agile transformation by improving business-IT alignment, automating work processes, and ensuring corporate compliance.
Benefits Achieved with Blueprint
To address internal issues, Storyteller was used to model the desired customer experience from the high-level flow down to the detailed user-system interactions for every path a user could take in the product.
Traditionally, Blueprint’s product managers and product owners used spreadsheets to manage production and publications of new content and user experiences along the customer journey. The challenge was that as the content increased, clarity and organization began to deteriorate.
Blueprint Key Features
Blueprint introduced an initiative to improve Storyteller’s in-product customer experience and enhance its capabilities, providing users with a more autonomous agile experience. They were given the ability to discover best practices and guidance on using the product and encouraged to explore new capabilities through self-guided learning resources such as guided tours, slide-shows, videos, and FAQ’s. Blueprint created a series of new artifacts in order to leverage new use models.
"Our team has been able to deliver 200% more user stories than previously and we have exceeded our expectations for the business"
Senior Product Owner | Blueprint