How to Change Your Company Culture to Achieve RPA at Scale
Changing company culture to achieve RPA at scale
To achieve RPA at scale, companies must have a culture that fosters innovation. We’re in a digital economy which means that every company is fundamentally a tech company or needs to be if they want to remain competitive. Regardless of whether the product or service being offered is not technical, the way the product or service is being provided, built, marketed to customers, and even managed is dependent on technical architecture. Digital disruption is no longer a buzzword, it’s a reality, and more than ever it’s vital to adapt the company culture to embrace innovation, agility, and adaptability.
The way you frame technological change plays a central role. The benefits must be explicit for both the business and the employees. That’s why strategically positioning RPA and changing your company culture are so interconnected and co-dependent. A company culture that drives innovation is one that understands the benefits of innovation because the initiative has been positioned and aligned accordingly. The executives understand what it means for the business and the employees clearly understand what it means for them as professionals because a global vision was established and communicated.
Consider adopting the following best practices when trying to change your company’s culture to one that nurtures and encourages innovation and agility:
- Lead by example – As an executive, be the first to embrace new ideas, innovation, and change, which in turn encourages all others to follow your lead.
- Embrace new technology – The rate at which it evolves can be dizzying but disruptors often take their market shares because they’re willing and agile enough to embrace the cutting-edge technologies that give them an edge. RPA is an excellent example where numerous process mining, discovery, optimization, and orchestration providers are available that can be easily integrated into your current architecture.
- Communicate – Ensure everyone understands why new initiatives are being launched and reinforce how they tie into your organization’s objectives and goals. Be compelling and clear so it resonates and encourages buy-in from the top-down and end-to-end.