<img src="https://ws.zoominfo.com/pixel/jFk6PDgyyU2wBGPuZQTg" width="1" height="1" style="display: none;">

The Added Business Value Microsoft Power Automate Delivers

3 min read
Mar 20, 2023 10:24:01 AM

The benefits of migrating your automation estate from a legacy RPA platform to Microsoft Power Automate from a cost reduction standpoint in terms of licensing, infrastructure, and automation development are clear.

We’ve documented them in detail in the following articles on this blog:

These cost reductions for automation’s total cost of ownership (TCO) are normally what business cases for RPA migrations to Microsoft Power Automate are built on, however, the benefits of Power Automate don’t stop there.

Microsoft also delivers powerful added business value in the form of automation performance, security, load management, and enabling citizen development that can also be quantified, indicating how your automation program stands to increase returns by moving your estate and RPA operations to Power Automate.

Automation Performance Improvement

From a purely performance perspective, Microsoft Power Automate continues to deliver substantial, quantifiable business value to any automation practice. Organizations that have switched to Power Automate find their automated processes encounter less errors, experience decreased handling times, and require less workflow development.

The by-product is a more resilient digital workforce that experiences less outages and continues to deliver increased business value in the form of higher ROI.

Reduction in

Reduction in Handling

Reduced Workflow Development Effort

Increased Security

At a time where security risks and concerns are at the forefront of any organization’s priorities, Power Automate helps make your automation practice simply more secure.

For example, automations that interact with Azure Active Directory or other Microsoft security solutions enables IT teams to better control permissions at the data and application level, helping to ease the expensive burden of automation maintenance and support.

“From a security perspective, the biggest piece is Azure AD. We benefit from all the security built into the Microsoft stack, including all of the workflows and apps that we create.” 


– CRM Head, Forrester Total Economic Impact of Power Automate, 2020 

Better Load Management

As an intelligent automation platform that is cloud-native, Microsoft Power Automate allows you to fully leverage the cloud to scale and manage process loads much more efficiently.

The Power Platform and Microsoft infrastructure facilitates a reduction in the number of virtual machines needed and enables virtual machine instances to automatically increase or decrease depending on demand.

Achieve Scale Through Citizen Development

Power Automate radically simplifies automation design and delivery, enabling business users – also known as citizen developers – to tackle the long tail of identified automation opportunities. The more complex automated processes naturally require skilled technical personas to develop them, however, there are a host of simple automation candidates sitting in long backlogs that go untouched.

Citizen-Development-ROI-Longtail 2

With Microsoft’s intuitive UI, built-in connectors, and native integrations, Power Automate facilitates a citizen development approach. Citizen developers can tackle those numerous automation opportunities to achieve scale, gain more efficiencies by getting more automations in production, and therefore, increase your overall returns through automation year-over-year.


From a licensing, infrastructure, and automation development perspective, the cost reductions Microsoft Power Automate delivers are incredibly compelling, but so are the benefits from the added business value that Power Automate provides. For those building a business case to acquire executive sponsorship for an RPA migration to Power Automate, including them in any business case could go a long way in swaying interest to solidify a move.