Bank Central Asia
Bank Central Asia is one of South Asia’s leading financial institutions headquartered in Jakarta, Indonesia. They offer a wide range of targeted and high-quality financial solutions to large and diverse customer segments. Operating in a heavily regulated industry, digital transformation, product delivery, and the ability to maintain a reliable system of record is key. Aligning business requirements and financial compliance with IT execution was paramount for this bank.
Industry: Financial Services
Employees: More than 24,941
Annual Revenue: More than $5 Billion
Customer Since: 2018
Benefits Achieved with Blueprint
Since Storyteller’s introduction, Bank Central Asia has experienced several key benefits across their organization for their over 400 applications and 5,000 change requests/business proposals each year.
The main challenges faced by Bank Central Asia was their disconnected teams and siloed tools. This segregation of teams and assets led to missed requirements and rework that had downstream impacts. They required a platform to centralize all assets and improve team collaboration for IT, product management, and delivery which are essential in a heavily regulated industry.
Blueprint Key Features
Bank Central Asia was determined to find a platform that addressed each challenge, defining its strategic IT artifacts with corresponding visual assets in a centralized & consolidated system of record. They wanted to remove manual distribution, provide a forum for collaboration, and facilitate a seamless review & approval process.
“Before Blueprint, all our requirements were managed in different tools and had to be distributed manually. This led to misalignment and even lost requirements which caused rework and missed deadlines. Now we have everything in one place, allowing us to significantly improve development time and limit rework.”
Senior IT Analyst | Bank Central Asia