RPA Case Study for The City of Toronto

Company Profile

The City of Toronto is a government organization within the province of Ontario. As the largest government organization for a city in Canada, they have a lot of diverse projects that affect people across various sectors.

Industry: Government
Employees: 15,000
Annual Revenue: $11 Billion

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"With Blueprint, our teams have been able to deliver projects faster, and more efficiently than ever before!"

- Senior Solution Manager | The City of Toronto

Benefits Achieved with Blueprint

Since Blueprint was implemented, The City of Toronto now has a single central repository for all of their requirements which provides a complete understanding of business flows in all areas.

Aligned Project Teams

In this RPA case study, Blueprint helped The City of Toronto increase cycle release time by more than 40% while increasing the number of releases on time and on budget by 31-40%.

Better Project Management

Blueprint demonstrated how screen mockups can be presented in the context of use cases. This gave all teams a common visual understanding of how the application under development supports the process and how it is intended to fulfill its objectives.

Improved Business Plans

Development velocity increased by up to 40% and a number of business plans experienced improvements of over 40% as well. Their development and QA teams are now more engaged in the requirements process and work with the latest requirements information maintained by the repository.

Challenges Faced before Blueprint

Challenges Faced

The key business challenges experienced by The City of Toronto were related to their overall projects. They required a tool to help enhance the overall success of their projects while creating a more efficient environment for future projects.

Product Release Cycle Time & Cost

Before Blueprint, their teams spent a lot of time in review and feedback cycles which inevitably led to longer release times and increased costs.

Development Velocity

The lack of collaboration features/capabilities within Microsoft Office and Sharepoint hindered the progress of projects, leading to unnecessary rework.

Business & Market Alignment

With the slow capabilities of their old tools, it was harder for them to adapt to changes in the market. This unfortunately led to some missed targets and opportunities.

Blueprint Key Features

A number of key features and functionalities led The City of Toronto to choose Blueprint for their organization and experience significant benefits across their teams.

Visual Process & Solution Models

Visual models were critical for enabling their business and IT stakeholders to collaboratively define requirements.

Baselines & Collections

Having permanent records on hand was an immense help when it came to references and audits.

Traceability & Impact Analysis

Using traceability to see the relationships between artifacts aided impact analysis, helping provide constant feedback.

Benefits Achieved with Blueprint

Since Blueprint was implemented, The City of Toronto now has a single central repository for all of their requirements which provides a complete understanding of business flows in all areas.

Aligned Project Teams

In this RPA case study, Blueprint helped The City of Toronto increase cycle release time by more than 40% while increasing the number of releases on time and on budget by 31-40%.

Better Project Management

Improved Business Plans

Challenges Faced

Product Release Cycle Time & Cost

Before Blueprint, their teams spent a lot of time in review and feedback cycles which inevitably led to longer release times and increased costs.

Development Velocity

The lack of collaboration features/capabilities within Microsoft Office and Sharepoint hindered the progress of projects, leading to unnecessary rework.

Business & Market Alignment

With the slow capabilities of their old tools, it was harder for them to adapt to changes in the market. This unfortunately led to some missed targets and opportunities.

Blueprint Key Features

A number of key features and functionalities led The City of Toronto to choose Blueprint for their organization and experience significant benefits across their teams.

Visual Process & Solution Models

Visual models were critical for enabling their business and IT stakeholders to collaboratively define requirements.

Baselines & Collections

Having permanent records on hand was an immense help when it came to references and audits.

Traceability & Impact Analysis

Using traceability to see the relationships between artifacts aided impact analysis, helping provide constant feedback.

The City of Toronto

Company Profile

Benefits Achieved with Blueprint

Challenges Faced

Blueprint Key Features

Benefits Achieved with Blueprint

Challenges Faced

Blueprint Key Features

Sample Headline

Reduce Manual Tasks and Align your Internal Team with Blueprint.