Global Hospitality Leader


Company Profile
The company is a world leader in vacation ownership experiences, with approximately 400,000 owners/members, a diverse portfolio of more than sixty resorts and 10,000+ employees globally. Like most large organizations, this customer struggled to define and manage requirements as its teams worked to deliver software in a complex, rapidly evolving business and technology ecosystem. With Blueprint, the hospitality leader has the necessary tool it needs to realize continued requirements improvement, leading to faster delivery of higher-quality software.
Industry: Hospitality
Employees: 10,000+
Annual Revenue: $5.5 Billion
Customer Since: 2014
Benefits Achieved with Blueprint
In this case study, the hospitality leader needed a full-featured requirements solution to deliver high-performing software in its complex, globally distributed environment. After an initial evaluation of a shortlist of tools, they recognized that Blueprint would provide the capabilities they needed. Since implementation, the organization has realized significant improvement in its requirements as Blueprint enables its teams to:
Challenges Faced
Like most large enterprises, this Blueprint customer struggled to define and manage requirements as its teams worked to deliver software in a complex, rapidly evolving business and technology ecosystem. Teams used old school, document-driven requirements approach, particularly on large projects, which often had thousands of requirements. They needed more structure to define, organize, and manage the volume of information involved. They knew requirements errors led to rework and project delays. As the organization assessed the problem, it realized it faced several specific challenges, including:
Blueprint Key Features
The hospitality leader realized that they needed a full-featured requirements management tool that enables them to build and deliver high-performing software products. Blueprint offered much-needed support to this global hospitality company and was shortlisted because of its exceptional RPA features:
Benefits Achieved with Blueprint
In this case study, the hospitality leader needed a full-featured requirements solution to deliver high-performing software in its complex, globally distributed environment. After an initial evaluation of a shortlist of tools, they recognized that Blueprint would provide the capabilities they needed. Since implementation, the organization has realized significant improvement in its requirements as Blueprint enables its teams to:
Challenges Faced
Like most large enterprises, this Blueprint customer struggled to define and manage requirements as its teams worked to deliver software in a complex, rapidly evolving business and technology ecosystem. Teams used old school, document-driven requirements approach, particularly on large projects, which often had thousands of requirements. They needed more structure to define, organize, and manage the volume of information involved. They knew requirements errors led to rework and project delays. As the organization assessed the problem, it realized it faced several specific challenges, including:
Blueprint Key Features
The hospitality leader realized that they needed a full-featured requirements management tool that enables them to build and deliver high-performing software products. Blueprint offered much-needed support to this global hospitality company and was shortlisted because of its exceptional RPA features:


“When the Accelerator was introduced, everyone’s eyes lit up. The Accelerator is very easy to use. The moment we loaded the template, we started using it right away. It has accelerated our processes dramatically.”
Senior Solution Manager | Global Hospitality Leader